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Air Canada passenger reviews

  Would you like your say on Air Canada? If you would like to contribute, please write your own review & trip report. Reviews are contributors opinions alone, but as the editor I may cut comments violating the terms & conditions ).
Airreviews opinion
Air Canada: a three star airline 3 Star Rating: OK, not bad

Your reviews
Air Canada
Rated 3.6 out of 10 from 12 reviews
Seat
 4.5
Food
 5
Drink
 3
IFE
 7
Service
 4.6
Value
 2.5
Longhaul
2.5
Econ
0
Biz
Shorthaul
0
Econ
0
First
Domestic
0
Econ
0
First
stars  total
0-1
 1
2-3
 0
4-5
 1
6-7
 1
8-9
 0
10
 0


Air Canada Reviews 3 reviews, showing 1 to 3
1
Air Canada Review: I will NEVER ever fly with Air Canada
  -1 votes
Overall: 1/10
Seat
Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended
As a Canadian I was often flying to Europe and back for the past 30 years. During that period of time I have noticed that Air Canada have changed from the best to the worst airline I have ever used... I will no longer use it even if it flies me for free... fly with everybody else but avoid AIR CANADA. Last time when I was using air Canada it was overbooking its flights and I had to spend over 24 hours in Montreal waiting for the next air Canada flight. Never more with air Canada.
LonghaulEconomy
OnAugust 2019
ByZdzislaw Kukula
16th Aug 19
      
Air Canada Review: Rather grim longhaul
 
Overall: 4/10
Seat
Inflight Meals
Inflight Drinks
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Service
Value for Money
Recommended
I was looking forward to Air Canada, but my flight was an hour late departing London which made the connection tight in YUL for the short segment to Vancouver. Crew on board the long overthewater sector was excellent. Very friendly and attentive. Food was good, but not very extensive. Air Canada use a decent economy class seat configuration. While transiting in Montreal, I could see that my bag cleared US Customs. However, it did not make it onto the aircraft for the short flight to Vancouver. Upon arrival, I filed a missing baggage claim with AC. This is done at their checkin counter and, as a result, took a long time as a large family checking in had a problem with their tickets and there was only one agent on duty. I finally was able to file a claim. My bag arrived on the same flight a day later, even though there was six flights between Montreal and Vancouver in the interim. After arriving in Washington, my bag took another 24 hours to get to me. Shameful performance on the part of AC's baggage tracing and contracted courier delivery service. Marred an otherwise good trip with AC.
LonghaulEconomy
OnJuly 2019
ByMichael L
30th Jul 19Australia
      
Air Canada Review: Really not too bad
  +1 votes
Overall: 6/10
Seat
Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended
I had an excellent flight with Air Canada. I chose the Boeing 777 with the pods and AC's Signature service is wonderful. The staff were attentive and friendly, and kept on coming around asking if I wanted anything more. For food, I chose chicken and the salad, dessert and cheese with a glass of wine or two.I flew on their latitude fare (which is full fare economy) and they gave me an upgrade from economy to a seat in the front cabin. My advice is if you fly several times a year fly with the same carrier or alliance because they notice and treat you like gold. One can look for a lower cost fare. However, as a tall guy I really appreciate the service and the big seat and it was very comfy. Also, the IFE was excellent. The AC wide body planes have an excellent number of choices and the front cabin has very large screens.All in all, I recommend.
ShorthaulBusiness Class
AircraftBoeing 777
RouteToronto
      toVancouver
OnJuly 2019
Bytreeman
30th Jul 19New Zealand
      
 
1

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