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Malaysia Airlines: a three star airline
► International Business Class Seat is new, flat bed, but with small leg hole. Food badly organised pre-booked meals Lounges substandard, with few facilities.
► International Economy Class Seat is OK, but not leading the pack. Entertainment Decent Screen, but very poor movie selection Food & Drinks so-so food: not really the best. Frequent Flyer Scheme gives few points to Qantas etc
► Trans-asia Economy Class Drinks dry airline, no alcohol. Aircraft not always the best, can be tired.
3 out of
Recommended by 50% of reviewers (1 for, 1 against, 0 abstain)
MH Review: Good points, bad points, but a flight I'd rather forget
Value for Money
I started in Bangkok with Malaysia Airlines to Heathrow. Checkin and boarding were fine, if rather chaotic. There were friendly smiles from the flight crew, but once on board, my overall impression was rather disappointing, with a 45minute delay departing from Bangkok, and the appearance of the seats was disgusting. They had obviously not been cleaned in a long time. The B737800 appeared to be new, but very heavily worked.There was a cold snack, free on this flight, but its preparation lacked originality, and there was no beer, despite the late flight.A positive point about the service was an offer of extra beverages during clean up. The flight crew were very professional. Always cheerful and attentive, they helped distract me from my problems with comfort.Once at Kuala Lumpur I had to run to make my connecting flight, but we left 45 minutes late and the plane wasn't full, which put a big smile on my face.The meals were very bad, with no option other than fish on the long haul, and since I'm allergic to fish there was no main course for me.The flight attendants were apologetic (I wasn't hungry anyway), and were friendly and attentive.Since the plane was empty I could use 3 seats to take a nap, However, this was a flight with a lot of turbulence. The pilot had to ask us to rebuckle our seatbelts several times, which was a little scary. In short, it wasn't the best flight I've ever taken but it was still OK.
London - Heathrow
7th Aug 17
MH Review: Cheap, not that good
Value for Money
A pretty basic flight from Melbourne to Kuala Lumpur. There was no airport lounge and more, and no priority boarding, another point against MH. However, the flight was very cheap.Boarded an Airbus A330. The layout was 221. Seats are large and very comfortable, with a lot of legroom. Pretty good.Ok meal, but very small quantity. Steamed fish. Hmmm. My prebooked meal didn't make it. No menus, and the crew were forced to write down what they had on a paper napkin.The flight was OK, decent movies. One small negative aspect was that they handed out blankets full of holes. Once we had landed, baggage claim was fast and we headed for Klia express for 3 days in Kuala Lumpur.