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British Airways: a three star airline
► International Business Class Seat is unusual, half the seats face backwards. Food is good, but smaller quantities Lounges substandard, with few facilities.
► International Economy Class Seat is OK, but not leading the pack. Entertainment one of the better points, good IFE Food & Drinks so-so food: not large quantities. Free bar is good. Aircraft can be busy, and quite old.
► Europen Economy Class Food & Drinks are paid for, no-frills style.
5.5 out of
Recommended by 50% of reviewers (1 for, 1 against, 0 abstain)
British Airways Review: Had a great flight in economy
Value for Money
I was expecting a rather grim experience on British Airways how wrong I was. The aircraft was a new A380, the legroom was OK, but not exceptional, however the crew were the highlight, very friendly!I was also wowed by the way there was decent, hot food, and with two meals, all free! And free flowing wine not what I'd been led to believe would be the case.
London - Heathrow
New York - Kennedy (JFK)
19th Feb 18
British Airways Review: Really bad in Business Class
Value for Money
We flew with 6 of our family to Rome, and, the business class seats are nothing more than in economy. I just could not move in the seats they are so tight. We then learnt from the steward that it's a new configuration that hasn't gone down very well with customers. This once great airline that's gone from the best to the worst in 5 years, and on European routes it's no more than a budget carrier, money is the key driver for BA with customers very last on the list. We all felt we had paid for a service we never received.