Lufthansa reviews


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Airline reviews Lufthansa Lounges First, Senator & Business

Lufthansa Business & First Class lounges

NEWS: Lufthansa are upgrading their lounge design. Having revamped the Munich lounges with the new Senator Lounge Design, one more lounge is to follow at Frankfurt Airport. The Senator Lounge in Frankfurt in Departure Area A Schengen will have added quiet rooms, armchair landscapes and bistro zones. The conversion and enlargement work in Frankfurt will continue until next year.

There are 2 types of lounge: The Business Lounge (which is now combined with the Frequent Traveller Lounge) and the better quality Senator Lounge.

Lufthansa are one of the few airlines to permit Gold level cardholders access to their top-tier Senator lounges if travelling economy: most other airlines shuffle them to some second rate lounge.

Business Lounges. Business class passengers (plus Miles&More Frequent Traveller card holders). Food is normally just nibbles. On check-in at some outstations you must make sure you have an invitation to the Business lounge. The receptionists will often refuse entry if you don't have one, even if you have a business class ticket. It's their way of cutting out passengers who are upgraded.

Senator Lounges. First class ticket holders, and Star Gold Card holders, get access to the Senator Lounge. This is by far the best lounge to go for. Food can be good, and there's often a better selection of wine.

First Class Lounges. First class ticket holders old are admitted in here. There is a separate First Class terminal at the Frankfurt hub.

Note that at some German airports, such as at Cologne/Bonn, the airport follows the American model, and the lounges are before security. It pays the check before going through to the gate, as you won't be let back to them again.

Lufthansa Frankfurt Lounges

Lufthansa have opened a new lounge at the airlines hub in Frankfurt. The Senator lounge is the first on the Lufthansa network with a spa. ...read more here

The vast hub that is Frankfurt has all three types of lounge on Schengen side, on two levels, while on the International side there are two business lounges in the round piers, and a Senator lounge right in the middle of the central pier B. On this level there is also the United Red Carpet club - a bit of a hike, and not really worth the trip unless you fancy a change of scene. Gold Star Alliance holders can use this lounge, which is more pleasant than the crowded and stuffy Senator lounges, but then Gold Star Alliance holders have an amazing eight lounges to choose from in Frankfurt.

At Frankfurt, remote stands are used a lot and this involves a sometimes lengthy bus ride once you're off the plane. Once inside, the Lufthansa terminal in Frankfurt airport is vast and confusing; I recommend asking at checkin for the pamflet with the Lufthansa Frankfurt Lounge map, although this is confusing, and the Star Alliance Frankfurt Lounge Map gives a little more detail. The lounges can be quite a hike from the gates, and they don't always announce departures, so watch those monitors carefully and give yourself a little extra time to make your boarding.

Note that at Frankfurt you can't get into the First Class lounge if you are just transiting the airport, unless you exit Frankfurt immigration, then walk through the airport until you reach Zone A - this may involve walking through a narrow tunnel (like the one at LHR connecting the terminals and the tube). Exit here at street level and walk literally 2-3 minutes to your left. The next building along has the words 'Lufthansa First Class Terminal' on the side, and in you go.

There is also an arrivals lounge at Frankfurt, called the Lufthansa Welcome Lounge.

The new Lufthansa Senator Lounge in Frankfurt pier B
Frankfurt The new Lufthansa Senator Lounge in pier B

Frankfurt - FRA - Lufthansa Senator Lounge International

Terminal 1, Pier B (International, non-Schengen) by gate B43, top floor. Open 0530-2230
Access for Miles & More Senators, and Gold Star Alliance

The large new lounge has only just opened, and is a vast improvement on what went before. The new Lufthansa's Senator Lounge in Frankfurst introduces facilities that start to move Lufthansa lounges away from their rather staid image in the past, into a premium lounge. There are the usual large armchairs, with small tables between (which also have power sockets).

A revolution for Lufthansa is the introduction of showers. Customers can for the first time enjoy what is being called a modern wellness area in the Senator Spa with ten showers and two spa rooms, offering massages, facials, full-body treatments or other beauty treatments by renown firm Babor, but you have to pay an extra fee of €50 (or 15,000 Lufthansa miles) for a half hour massage.

The bar has also had a revamp. Gone is the only grungy feeding stations, and instead there is the City Lights Bar, whose name – spelled out in one-metre-high letters – forms a room divider into the area, which seems rather like a trendy cocktail bar. The bar incorporates unique lighting effects that have been created with over 30,000 LEDs no less.

You can sit around the bar on high bar stools, looking at the lights behind it. There is a barman to mix cocktails, however this means service is decidedly slow, particularly at peak times. On the bar top is the cocktail list, with two alcoholic and two non-alcoholic cocktails. A separate bar area has two beer taps, spirits on the glass shelf, beer in the cooler on the worktop, and 3 white and 2 red to the left of this.

Food, too, has been slightly up-rated. Called the bistro area there are the usual Lufthansa lounge offerings of cheese and lard, olives, rice, ham and salad. Alas the eating area is dull, with little natural light, having just a curved wall with small tables, and three long planks to eat on.

The new Lufthansa Senator Lounge in Frankfurt pier B
Frankfurt The new Lufthansa Senator Lounge in pier B

There are a few computers in the business area, and free wifi, plus luggage lockers and a smoking room. A cinema room at the back has two TVs on the wall. Newspapers are on a rack – there are alas no English papers, but plenty of German and overseas papers. There is a small and uncomfortable sleeping area, with curved recliners (which do not recline) in an area that seems to be used as the main corridor for employees. Called the relaxing area, relaxing it is not.

The lounge is close to the old Senator lounge, in Terminal 1 on Concourse B by gate B43 on the top floor, near to the site of the old lounge which is now being taken over by Air Canada. It is in the non-Schengen area used for international flights, however you can access it from the Schengen area with an EU passport if only travelling inter-Europe. There is a great view over the B gates at Frankfurt.

Lufthansa Frankfurt Business Lounge International

BOTH Pier B - International (left and right rotundra) Both Open 0600-2200
There are two Business lounges in the central part of both rotundra in pier B. They are identical, and both reached by the spiral staircase right next to the gates. This actually makes them ideal to use right up until the flights depart, so there is frequently a last minute flurry of people who spend their time in the Red Carpet Club, and then the last 15 minutes in this lounge.

Frankfurt Business lounge Pier B Sept 2003 Frankfurt Business lounge Pier B
There are drinks and nibbles provided, although these are, irritatingly, right next to the smoking zone, making getting your refreshments unpleasant if you don't like cigarette smoke. It has much better amenities than the Senator, like showers, and free Internet. There is also a big sleeping room. Take a circuit of the lounge as you walk in to check out all the facilities - its on a circle, so you can walk all the way round.

Newspapers are on the rack right after the desk. Naturally there are all the German papers, but it only stocks Time or Newsweek as English magazines.

Food is the usual stale biscuits and dried out, seen better days peanuts.

Drink The choice is good with excellent coffee, two types of wine, and, delight, sparkling is avalible all the time. True, its "Lufthansa Brut", but its good. Really it is.

Lufthansa Frankfurt Schengen side

Lufthansa Frankfurt Business Lounge A
Frankfurt Business lounge Pier A Sept 2003 Frankfurt Business lounge Pier A
Pier A - Schengen (Right hand side) Open 0530-2200
An ok lounge, but it can be difficult to find a seat when flying at peak business times (such as late afternoon Monday - Friday) in one of the slipery light grey armchairs. There are more seats in the "quiet zone"s which aren't as busy. It is expected that you keep quiet in them though, as people may be trying to rest between long-haul flights. Almost all of this lounge seems to be a smoking lounge. There are small boxes with telephones in them. There are 5 sleeping couches at the back of the "wings" of the lounge. A big TV screen on the wall, made out of 4x3 CRTs completes the mix.

NewspapersThe usual selection of German papers, but in deference to the UK flights there is often an FT.

Food is decidedly limited, consisting of bowls of nuts, crisps, and pretzels.

Drink is ok, with just one white, one red but no champers. Beer is just Becks, in bottles.

Lufthansa Frankfurt Senator Lounge A
Pier A - Schengen (Right hand side) Open 0700-2230
Frankfurt Senator lounge Pier A Sept 2003 Frankfurt Senator lounge Pier A

NEWS: Lufthansa are upgrading their lounge design. Having revamped the Munich lounges with the new Senator Lounge Design, one more lounge is to follow at Frankfurt Airport. The Senator Lounge in Frankfurt in Departure Area A Schengen will have added quiet rooms, armchair landscapes and bistro zones. The conversion and enlargement work in Frankfurt will last to October 2004.

Much smaller and more cosier than its neighboring business lounge. There are comfortable leather armchairs in the dark grey livery of Senator class, plus all the usual amenities such as laptop points. Up one end of the room are some departure screens (for European flights only). Behind this is a room with 5 sleeping couches. In the middle of the room is a small TV, with infra-red headsets in a rack to the right of it.

Frankfurt Senator lounge Pier A Sept 2003 Frankfurt Senator lounge Pier A

Up the other end of the room is a bar with 3 small tables for eating.

NewspapersThe usual selection of German papers, plus an ok selection of magazines, such as Time.

Food is ok, with sausages, and ham & cheese slivers.

Drink is good, with 1 white, 1 red, no champers, but a good spirits selection. There are real full sized wine glasses with a Lufthansa logo. There is a Becks beer fountain.

Dusseldorf - DUS - Lufthansa Lounges

Terminal A - Schengen Side, up spiral stairs opposite transfer centre near gate 76 Open 0515-2115 (Sat to 2000)
News: The new Lufthansa Senator Lounge in Düsseldorf has opened. Size has nearly double to 700 square meters. The new Lounge features a generous bistro-area, comfortable seating with improved privacy, Quite-Room to lay back and relax, W-Lan Technology, seperated desks in the work-area, smoking-room and stylish washrooms with roomy shower-facilities.

Both the Senator and the Business lounge are on the Schengen side. There are no lounges on the non-Schengen side, however the passport guards are so used to passengers nipping to/from the lounge they will just wave you through.

The lounges are at the top of the spiral staircase in the middle of the terminal. The new Senator lounge is directly on the left at the top of the stairs. The Business lounge is behind the curved desk directly over the "bridge".

Dusseldorf biz lounge Sept 2004 Dusseldorf Business lounge

Lufthansa Dusselforf Business Lounge

Dusseldorf biz lounge Jan 2005 Dusseldorf Business lounge

This is a fairly normal Business lounge, in the heart of the new terminal. Vastly better compared to the old lounge in the old terminal before it was destroyed by fire, it is still fairly soulless, with lino and plastic chairs in a glass and steel emporium.

Newspapers are on the rack by the door of the lounge. There are no computers, just a few pods where you can plug in a laptop, and a couple of telephone booths.

Food is pretty constant, with some biscuits, fruit, and gummy bears.

Drink is much the same as on the Senator side, with some good wine, and the Dusseldorf speciality - Hannen Alt beer, served in bottles.

Dusseldorf Senator lounge July 2006 Dusseldorf Senator lounge

Lufthansa Dusselforf Senator Lounge

This is the brand new design of Lufthansa's Sentator lounge, and a large version at that. It is a delight to use, and far better than it's predecessor over the other side of the "bridge". The only real hassle with it is that

Dusseldorf Senator lounge July 2006 Dusseldorf Senator lounge food
there are fairly poor views over the apron, with a corridor between it and outside windows - which are pretty cloudy anyway.

As you go in there is a smoking box on the left, then the eating area - with the best views over the apron - and the bar area on the right which also has a salad bar. There is a TV here (showing DW) and another TV on the other side of the pillar (showing a range of German channels). As you walk in further on the right hand side are the loos (with a great sliding door and very stylish mirrors) plus the shower booths. These are guarded by a matron on a desk, who is on the towel rota.

Dusseldorf Senator lounge Sept 2004 Dusseldorf Senator lounge salad bar
Right by the door to this is the one and only flight information screen. Watch these carefully, as all departure information is made very quickly, just once, and only in German. It can make less regular travellers rather nervous.

There are no computers, however right at the far end of the lounge is a long curved "desk" where you can plug in a laptop.

Newspapers are on the rack in the middle of the lounge, an ok selection. Naturally there are all the German papers, the European FT, plus a full selection of US papers such as USA today and the Herald Tribune. There are never any UK papers or magazines, and if you ask for them you are directed in a bemused fashion towards the US ones.

Food is now very good. The selection varies according to the time of day. There is breakfast until 11am, with crossants, rolls, and some amazingly good jam. Plus there are cornflakes, and genuine German gummy bears to sprinkle over them. At exactly 11am breakfast changes to lunch, with a very good pasta, potato salad, lettuce,

Dusseldorf Senator lounge July 2006 Dusseldorf footy game
tomatos, herb and lard mix (great name!) and ham and cheese crossants. All day there is fruit and biscuits, and in the evening some nice cake slices.

Dusseldorf Senator lounge Sept 2004 Dusseldorf Senator lounge
Drink is ok, with some good wine, with white being Reisling, while red is Cabernet Savignon. Champers is available if you ask but there are no signs telling you this. However, being Dusseldorf, the lounge has the local speciality - Hannen Alt beer, served in bottles.

Down the stairs is a rare Dusseldorf bit of humour - a Lufthansa branded table football game.

Cologne (Koln/Bonn) - CGN - Lufthansa Lounges

Terminal 1, Pier A Before Security, opposite checkin Open 0500-2200
Very unusually, in this rather old and decrepid airport, the lounges are before security, following the American system. Despite the uprated shops after security, there are no lounges (except for the now closed BA's) after this point, and due to the long walks to get to the Lufthansa gates (pier B) and then to pass through the non-Schengen UK side (in the basement of pier B, at gates B81 to B83) you should leave the lounge very early for the flight. It may also be worth leaving early to enjoy that rarest of things - the open air observation patio on the roof, which allows you to see most of the airport's operations.
Cologne Senator lounge Jan 2005 Cologne Senator lounge

Lufthansa Cologne Senator Lounge


Welcome back to the 70s. This lounge is one of Lufthansa's oldest, and despite serving some of the most modern food, in the golbal lounge sphere, it's never going to cut it. Many of it's problems stem from being before security - so many Senators use it, even when flying dba or Germanwings. It therefore gets a lot of traffic, some of which use it roughly.

You enter through the mirrored doors onto the main concourse. The reception desk then faces the large non-smoking seating area, so you are observed throughout your stay - not a nice experience. Much better is to walk up past the food to the smoking area, where there are unobserved seats, but alas on cold hard benches. By the food counter there are also a few dining seats, which are the most popular areas to sit a - although they get a lot of smoke drifting over.

Cologne Senator lounge Jan 2005 Cologne Senator lounge

Food is the usual Lufthansa offering of biscuits (both dark and white chocolate - although after spending a day sitting in the smoke they have the consistency of glue) nuts, gummy bears, rolls, and a couple of types of cream cheese, along with coleslaw and slices of ham. There is also a small pile of fruit.

The Bar has three types of white (although only a sparkling Chardonnay) in a bucket of ice, and two of red on the top of the shelf, which are hard to spot. There are six spirits, including Baileys and Famous Grouse. Beer, in bottles, is just Becks. However in the dining part of the food area, there is a beer fountain, serving Koelsch beer with proper glasses. Alas, the rivalry between Cologne and Dusseldorf is such, that there is no alt beer.

There are a reasonable number of German Newspapers on the rack, but no magazines or English papers, just the USA Today the Herald - odd, considering there are no direct flights to the USA from

Cologne biz lounge Jan 2005 Cologne Business lounge
Cologne, but there are 4 flights a day to the UK.

A new innovation at Cologne is a Computer with fast internet access. Alas, it uses Netscape, but it is there for everyone to use in the small business centre with two desks, a fax and copier, and a phone in a booth. There are no loos or showers in the lounge - instead you are invited to use the main facilities in the concourse.

Lufthansa Cologne Business Lounge

The Cologne Business lounge is a pretty typical example, on a level above the Senator lounge, but with a separate entrance, and stairs leading up to it. It is pretty average, with the normal lino and light grey plastic chairs.

Cologne biz lounge Jan 2005 Cologne Business lounge

Newspapers are on the rack by the door of the lounge. There are no computers, just a telephone booths.

Food is pretty constant, with some biscuits, fruit, and gummy bears.

Drink is much the same as on the Senator side, with some good wine, and a Kolsh fountain.

Hamburg HAM Senator lounge July 2005 Hamburg Senator lounge

Hamburg - HAM - Lufthansa Senator lounge

Terminal 2, Level 2, Schengen area after Security Open 0520-2200
This lounge has just had a revamp - and as such you get much nicer comfy leather seats to kick back in - but that's about it for new frills. Certainly the warm colours and freshness do work, and the atmosphere is more relaxed than before. The smoker's area is in a glass room at the end of the lounge, so the traditional Senator ashtray experience is no longer present. One delight of this lounge is a huge picture window with a view of the airport apron, and a separate access to the observation terrace. It is one of the very few premium lounges in the world to allow you to take your drinks outside, and rest on the rather pleasant wooden patio tables outside.
Hamburg HAM Senator lounge July 2005 Hamburg Senator lounge bar

Food is marginally better than the usual Lufthansa offering, thanks to the "deli fridge". Here there are the usual trays of flavoured lard and cream cheese, plus frankfurters and heavy german bread. There's plenty of fruit too, but no real salad. At the bar there are plenty of biscuits, nuts, and gummy bears.

The Bar has three types of white (although only a sparkling Chardonnay) in a tray of ice, and two bottles of red next to the tray. There are six spirits, including Baileys and Famous Grouse. Beer is very good here, with Franziskaner & Erdinger in bottles, and Becks on draft.

Hamburg HAM Senator lounge July 2005 Hamburg Senator lounge deli

There are a reasonable number of German Newspapers on the rack, but no magazines or English papers, just the FT, USA Today and the International Herald. There is a small business centre with a fax and copier, and a phone in a booth, but no computers. There are no loos or showers in the lounge - instead there are communal ones in the corridor outside.

Munich - MUC - LufthansaLounges

Terminal 2 After Security
The Munich is much less of a hub than Frankfurt, however it does have a lot of flights to many parts of the world. As a result it has two floors (Schengen, and non-Schengen) both of which have both types of lounge.

At Munich, changing planes can involve a long walk, but at least the layout of the airport is pretty simple - however to find the lounges I recommend asking for a map of their locations.. The lounges can be quite a hike from the gates, and they don't always announce departures, so watch those monitors carefully and give yourself a little extra time to make your boarding.

Munich Senator Schengen lounge Jan 2005 Munich Senator Schengen lounge
Lufthansa Munich Senator Schengen Lounge
Terminal 2, Level G, Opposite gate G28 Open 0515-2130
This lounge is the main First Class (plus Senator) lounge for Lufthansa at Munich. As a result it is always clean, tidy, with the best atmosphere - and a great paddling pool in the middle of the lounge. Not that it is designed for paddling, but the water feature does look very good.
Munich Senator Schengen lounge Jan 2005 Munich Senator Schengen lounge

As you walk in, you notice that the entire lounge is built around curves. You curve around the initial set of leather armchairs. On the far wall are the TV screens showing departures. Then you hit the dining area, with a curious migration from the Frequent Flier lounge - light grey chairs. On the left is the buffet, and on the right are a load more comfy armchairs.

Munich Senator Schengen lounge Jan 2005 Munich Senator Schengen lounge

Food has a pretty good buffet, with burgers and hanks of pork, along with trays of coleslaw and salad. The bread basket is particularly good, and the Gerkins are some of the best in Lufthansa lounges around the world.

Munich Senator Schengen lounge Jan 2005 Munich Senator Schengen lounge

Beer of course, is the Bavarian party juice, and in this lounge there is something special - the beer pumps are manned, and you even get beer served at your seat. There is Lowenbraw and Fransikamer (white) beer on draft, in logoed glasses. Wine is however quite poor, and just comes in with three whites in a bucket of ice. There is just sparkling Chardonnay.

There are a reasonable number of German Newspapers on the rack, by the door, but no English papers, just the USA Today the US Herald. There is a small business centre with 4 seats, a fax and copier, but no computers. There are two phone booths. There is an extensive sleeping area, and showers.

Munich Senator Schengen lounge Jan 2005 Munich Senator Non-Schengen lounge
Lufthansa Munich Senator Non-Schengen Lounge
Terminal 2, Level H, Opposite gate H23 Open 0515-2045 (Friday 2230)
Munich Senator Schengen lounge Jan 2005 Munich Senator Non-Schengen lounge
Upstairs from the Schengen lounge, is the non-Schengen international area (all UK flights land in this area). It is marginally smaller, and lacks the water feature, but is still very clinical, with not very particular chairs. There is however, as benefits the international flights, a large sleeping area, with 4 very comfy beds, facing a small clock.

Food is almost as good as the downstairs lounge, and has the same good buffet, but without burgers or any meat. The bread basket one of the best of any Lufthansa lounge.

Munich Senator Schengen lounge Jan 2005 Munich Senator Non-Schengen lounge

Munich Senator Schengen lounge Jan 2005 Munich Senator Non-Schengen lounge
Beer is provided by two taps, one with Lowenbrau and the other Fransikamer (white beer). Unlike downstairs, you have to pour it yourself. There are three types of sparking wine in a bucket, and two more whites in the fridge, with a couple of reds hidden above the buffet. There is a fine collection of spirits above the coffee machine.

The usual collection of German Newspapers is on the rack, by the door, but just USA papers. There is a small business centre with 2 seats, a fax and copier, but no computers. There are two phone boxes hidden behind the work booths.

Lufthansa Munich First Lounge
Following its successful introduction at Frankfurt, Lufthansa has replicated its first class lounge concept at Munich, but this time within the actual terminal building complex rather than a dedicated structure. There is access via level 4 (EU departures) and level 5 (non-EU departures). The lounge is in a self-contained building off the access road to the main terminal complex. There are exclusive passport and security checkpoints, with an agent who personally deals with passenger paperwork and calls them when the flight is ready for boarding.

There are no announcements and the information screens only show flights being taken by customers in the area. When boarding begins, they are driven from the lounge to the gate, or apron position, by private BMW or Mercedes cars. There are separate lounge and office areas, rooms with daybeds to rest and a bathroom area including showers and Jacuzzi.

There is a bar and large dining area where the gourmet menu changes three times a day to suit the time and requirement. Typically a sushi selection is provided, as is regional organic produce and an international selection.

Zurich Senator lounge July 2006 Zurich Senator lounge

Zurich - ZRH - Lufthansa Lounges

Terminal B, by gate G1 After Security Open 0600-2030
There are two lounges at Zurich, both of which are in the B pier. Both are very good, but as of the autumn of 2006 you also get access to the Swiss lounges in A pier (now that Swiss is a Star Alliance member). Connecting passengers to Singapore Airlines can also get access to the Bellevue lounge in E pier, via the 5 minute train connection after security.

Both lounges are about a 5 minute hike from the A terminal where Swiss has its lounge - and separated from another line of security for those going to the UK.

Zurich Senator lounge July 2006 Zurich Senator lounge window

There are no bathrooms in the lounge - they are outside, which means showing your boarding pass to get back in. There is a shower room located a short way from the lounge. The only flight information display is in the Lobby.

Lufthansa Zurich Senator Lounge
Zurich Senator lounge July 2006 Zurich Senator lounge bar
This is on the left side of the dragons on the gate. It has been updated with the new Lufthansa interior, and is very nice, but it is often crowded and it is hard to find a seat (there are only 8 with a view of the airport). If so, it can be worthwhile taking your wine to the cheaper seats next door. There is great view of the apron, until the early afternoon when the blinds decend and the window is obscured.

Food is very good, with soup, sausages, finger rolls, cakes, yoghurt, fruits, nuts and of course gummi bears and swiss choccolate. The sandwiches are especially nice, with very good cheese and chicken ones in the afternoon.

Zurich Business lounge July 2006 Zurich Business lounge
The bar is very extensive and includes Sparkling Wine, two whites and red, along with a very nice spirit and liquers sections. The beer is however poor.
Zurich Business lounge July 2006 Zurich Business lounge

The international newspapers selections are very poor - there are only USA newspapers, with none for the UK. The magazines are mostly German. There are no computers or workstations.

Lufthansa Zurich Business Lounge
This is on the right hand side, and is vastly better than the Senator side, and rates as one of my favourite Star Alliance lounges. It is well thought out with a lovely atmosphere. It is about 3 times the size of the left hand side, and had a much better view of the airfield.
Zurich Business lounge July 2006 Zurich Business lounge

Food is much pooer than on the other side - really not worth bothering with, with just some fruit, nuts and gummi bears.

The bar is also poorer, with just a cheaper sparkling wine and a few spirits.

At the back there are seven desks, with 2 computers, which have an inernet connection - albeit a very slow one.

Berlin Tegel - TXL - Lufthansa Lounges

Main Terminal, by First checkin Before Security Open 0600-2030
As befits the new capital, there are two lounges at Berlin, both above the main shopping isle of the airport
Berlin Senator lounge Aug 2006 Berlin Tegel Senator lounge
terminal. The terminal itself is a 1960s concrete classic, in a large circle - with checkin desk beside each gate for the aircraft. Make sure you go to the lounge before security, and only head to the gate as your aircraft is called: after security there are no facilites.

To get to this lounge, head up the concrete spiral stairs above the flower stall. The desk for business is straight ahead, and for Senators on the right.

Lufthansa Berlin Tegel Senator Lounge
Berlin Senator lounge Aug 2006 Berlin Senator lounge footygame
This is a big lounge, with a pleasant view of the car park on one side, and the shopping hall on the other. It hasn't been revamped yet, but does have the new food offerings. As you go in there is a table football game, then racks of squashy armchairs. Around the back of the central pillar there is a big wide-screen TV with satelite access. Around the back are the loos - there are no showers. But then again, as long-haul (or even a direct connection to LHR!) has been axed, it doesn't really need them.
Berlin Senator lounge Aug 2006 Berlin Senator lounge

There is just one self-service bar. It has the usual soft drinks, beer on draft, and two white wines in the fridge, and two reds on the counter top. There are also two of the standard Lufthansa sparking wines - a Chardonnay and a Cava. If you ask, you can get excellent Piper Heidsieck by grabbing one of the waitresses as they wander past and putting in a request.

Berlin Senator lounge Aug 2006 Berlin Senator lounge bar

There is a food fridge which has the usual lard & herb creation, bratwurst, and salad. There is hot soup and rolls. On the bar top are gerkins and olives. All day there are gummi bears, crossants, and some really remarkably good cheesecake on the opposite worktop.

There are the standard newspaper racks with all of the German daily papers plus a selection of the Berlin locals, however there are no English newspapers, or any magazines. There is a small business centre which has a couple of computers in works pods with slow internet access, and WLAN. Right up the far end of the lounge is a smoking section - open to the rest of the lounge - and a bizare, lonely, shoe cleaning machine.

Lufthansa Berlin Tegel Business Lounge
This is tired and worn Business lounge, in dire need of a makeover. It does however have a perk denied the Senator side - you can look out and see the planes.

Dubai - DXB - Lufthansa lounge (Senator and Frequent Traveller)

Terminal 1, airside, near gate 126 Open 0001-0900 & 1800-2359
Access for Business Class, Miles and More Frequent Travellers & Senators, and Gold Star Alliance

At Dubai, Lufthansa has two small lounges half way down the long airport terminal. You may be grateful for it after the long walk here: after the tired and miserable check in counters, which look as if they were directly transplanted from Frankfurt, there is a grim passport check, a long walk down a tunnel, which goes under the taxiways, and back up to the satellite terminal itself.

Dubai airport terminal is a wonder to behold if you love your bling: fake golden palm trees and all. The Lufthansa lounge is a good ten minute walk down what appears to be a giant shopping centre, right beside the BA lounge. Alas with the end of open doors for LH Senators and BA Golds, there are no longer the lounge hopping opportunities there once were.

The Lufthansa Dubai Lounges were remodelled in 2011, and gained better seats, improved lighting, and a slightly enhanced food selection, but they still have a slightly worn down, and seen better days appearance. In particular they both share the same bathroom, which has cracked marble and scuffed surfaces.

In the remodel, all the old Lufthansa signs turned into Star Alliance signs, but the lounge is still run by Lufthansa, and it has standard Lufthansa furniture. Access to the Dubai Senator lounge was tightened up at the same time, and there are some very tough entry rules: for example, there is no chance of using this lounge on arrival.

There are large squashy arm chairs (all 24 of them on the Senator side), with large vertical lights on low partitions, and four recliners sideways on to the window, looking over a large mural, that are great for sleeping in, all under the high open ceiling of the airport terminal.

There are two benches – with six stools – by the food counter, overlooking a large flat screen TV., and half a dozen dining tables.

There are some business facilities, with 2 internet computers in a small cubby hole at the far end, and low workbench with 4 high stools under 5 clocks showing 'world' time: these have to be some of the most uncomfortable places to work though.

There is a large magazine rack at the far end, with newspapers (mostly German) on the two lower shelves: the upper shelves have a selection of magazines, mostly with a business or an MBA angle.

In terms of food, with the odd hours of many Lufthansa flights from Dubai, you may be hoping for a feast. Insead, there is just the usual Senator selection. The long double-angled food sideboard promises much, but doesn't deliver a lot. There are sandwiches, rolls, and a bowl of melon salad, and usual snacks. Plus loads of pastries and small fairy cakes.

At the far end is the bar: 11 bottles of spirits, two reds on the worktop. White and beer in the bar fridge under, and jugs of juice in the refrigerated trough. A rare delight is the Lanson's Sparkling Wine, freely available in an ice bucket.

The First Class and Senator section is available to Gold Star Alliance, and considering it is small and separated from the main lounge by a small partition, it is easy to nip from one side to the other.

London - LHR - Business Class lounge

Terminal 1, after security Open 0500-2200
Access for Business Class, Miles and More Frequent Travellers & Senators, and Gold Star Alliance

London LHR Star Alliance lounge March 2009
London LHR Star Alliance lounge used by Lufthansa


At London Heathrow, Lufthansa make use of the brand new Joint Star Alliance lounge in Terminal 1, to where Lufthansa has just moved its flights. It is after security, and then you walk right through the shops, and right again into the main square: the lounge is hidden in the corner, to the right of WHSmiths.

The lounge is very large, but rather dull. Food is pretty good, with a hot option available for the Asiana flight so you can eat in the lounge before getting on board. Food is often curry, with salads and sandwiches also available.

London LHR Star Alliance lounge March 2009
London LHR Star Alliance lounge used by Asiana

The bar is rather poor, with bottles of Gin, Vodka, VSOP, Bacardi Rum, and Whisky with Jack Daniels, Famous Grouse, and Jamesons. There is just one type of white, two types of red, and a rose wine. Most of these are pretty cheap and nasty versions. There is a beer pump for Grolsh, and - rare for a lounge - Magners cider in bottles in the fridge, along with bottles of Becks and cans of Guinness.

There are showers in the lounge, and free Wifi, but no computers.

Full details of this lounge are contained in the bmi pages, under the Joint Star Alliance LHR Lounge section.

Note that if you are an HON Circle you can access the First Class side, but you must ask for a coupon at check in. However, even if you are 'just' travelling in Business Class, you might be better off going to the bmi Great British Lounge by gate 5. This has a much better atmosphere, great views of the runways, and a lovely bar called The Local. Again, details of the London Heathrow Great British Lounge are contained in the bmi pages, under the Great British Lounge section.

Vienna - VIE - Lufthansa Lounges (Austrian Airlines contract lounge)

Landside, pre security, pre & post passport control

NEWS: Austrian Airlines has recently revamped all the lounges at its Vienna hub: they are still in the same locations, but now sport new decor.

At Vienna, Lufthansa use the lounges of Austrian Airlines (which it owns). The lounges are technically landside, as the Schengen lounges are in the shopping area before any of the security checks.

Austrian Airlines lounge in Vienna The Frequent Traveller Business Schengen Lounge June 2011
Austrian Airlines lounge in ViennaThe Frequent Traveller Lounge
The rear room lounge has the same parquet flooring it has had for a couple of decades.

Vienna - Lufthansa - Frequent Traveller (Business Class) Lounge

Shopping concourse, Schengen Area, first floor. 0530-2330
Access for Business Class, Miles and More Frequent Travellers & Senators, Gold Star Alliance, or daypass at 35euro

This lounge goes under various names: the Business Plaza, the Frequent Traveller lounge, or the Red Lounge seem to be favourites. If all else fails, it's also the paid for lounge at Vienna Airport, at 35 euro per person. To get to the lounge walk to the middle of the shopping centre, then take the lift opposite the Restaurant Air Quick.

There are two parts to the lounge, separated by a long green corridor: most people stay in the small room at the rear of the main arrival desk, which is a shame, as the front lounge has a viewing area of the runway.

Austrian Airlines lounge in Vienna The Frequent Traveller Schengen Lounge June 2011
Vienna Business Lounge The second Viewing Areas bar

There are two bars in the two halves to the lounges: and they too have a split personality. There is one bar right next to the main reception desk, with the best booze with 10 spirits, two whites and two reds. The other bar in the main viewing area has a much better view, but fewer spirits. However here there is a good rack of beer inset into the counter top. Food is identical at either bars, with one heated cabinet (hot breakfast to 10am, lunch 12-2, dinner 5pm onwards) however this is often just a few sausages and scrambled egg. There is a small workzone with four computers on the balcony of the rear room.

Full details of this lounge are contained in the Austrian Airline pages, under the Vienna Business Plaza lounge section.

Austrian Airlines lounge in Vienna Schengen Senator Lounge June 2011
Austrian Airlines lounge in Vienna Schengen Senator Lounge

Vienna - VIE - Lufthansa Senator Lounge (Austrian Airlines)

Before security, by C gates 0530-2330
Access for Miles & More Senators, and Gold Star Alliance

The Senator lounge is up by the C gates, a long walk from the main shopping centre, on the ground floor, beside the duty free shop. It is really quite small seating only 80. There is no view of anything much in this lounge. The lounge had a partial revamp. The purple and orange are eye-popping, as are the large flowers painted on the wall, giving the impression of a 1970s downmarket lounge bar. By far the best place to sit seems to be on the long wooden plank overlooking the food bar.

Austrian Airlines lounge in Vienna Schengen Senator Lounge June 2011
Schengen Senator Lounge Vienna food area

The bar is pretty standard, but with slightly better wine, and sparkling wine. Beer has three types including a weizen (wheat) beer in bottles. Spirits are hidden at the far end of the counter. Food again gets a slight notch above business, with the addition of trays of cold meats and cheese, and salad during the day, in addition to the hot tray with sausages and potatoes.

There are no computers in the lounge (only free Wifi) or showers.

Full details of this lounge are contained in the Austrian Airline pages, under the Senator lounge section.

Madrid - MAD - Spanair Business Lounge

Straight ahead security, before non-Schengen area. Open 0630-2015
Access is given for Senator and Star Alliance gold members, plus business passengers. No guests are allowed in the lounge, regardless of your Miles&More Status.

Spanair Business Lounge in Madrid April 2005 Madrid Lufthansa/Spanair lounge
At Madrid Lufthansa use the Spanair lounge, which has it's advantages (it's a small, obscure airline, so not many Business passengers) and disadvantages (no access for guess, and poor food). Infact the access policy can sometimes seem a little odd, where you are waved through on some occasions, and get a grilling about your Lufthansas card on others. When the bmi, Austrian, Argentina, and Lufthansa flights are all about to take off, it can get a little crowded.

You enter through the sliding doors straight after security - and even better the lounge itself is in the Schengen area, you can get straight to the gate for flights to Germany. There are two main areas to the lounge; "on top", where there is a TV and computer area, and downstairs, where there is an OK view of a couple of gates, but not of the main apron.

Lufthansa/Spanair Business Lounge in Madrid April 2005 Bar Lufthansa/Spanair lounge at Madrid

There are two bars, one in the corridor behind the reception desk, and one big long one downstairs, with two big fridges. Beer is strictly Heiniken, plus the usual miniture cans of soft drinks, and the strange Spanish "Bucklers Sin". There is no Bloody Mary mix, just a jug of Tomato juice, and one of orange. On top, above the coffee machine (if using this, note there are only small cups - so forget getting a Capochino), there are the spirits, with Bacardi, Baileys, Finlanda vodka, a bland whiskey, and a gin. Also on this shelf are two bottles of red. In the fridge are two bottles of white wine, and (only in the fridge by the window) a bottle of sparkling Cava.

Food is very poor in this lounge. There are some olives and apples in a bowl on the shelf opposite the bar by reception, a few pastries, some biscuits, and that's about it. It is one of the few lounges where you can see people bringing in MacDonalds bags.

Lufthansa/Spanair Business Lounge in Madrid April 2005 Upstairs Seats Lufthansa/Spanair lounge at Madrid

Newspapers are by contrast very good, with all the German papers. There are all the Spanish dailys, the European FT, the UK Guardian and the UK Times. There are some American papers like USA Today, and the International Herald.

There is all of one Computer, which has Internet access, but is appalingly slow. The lounge does however have WiFi access, and there are desks (at the far end of "on top") with spaces for 4 computers. There is also a TV and a HiFi (with stern notices about not disturbing other users of the lounge).

Lisbon - Tap Business Lounge

After security, up escalator, in far left corner. Open 0630-2200
Lufthansa/TAP Business Lounge in Lisbon Feb 2007 Lisbon Lufthansa/Tap lounge
Lufthansa doesn't have it's own lounge at Lisbonm instead it uses the TAP Air Portugal lounge. Access is given for Senator and Star Alliance gold members, plus business class passengers.

This small lounge is actually at the heart of the TAP Air Portgual route network, and so it can get pretty busy at times, and finding a seat can present problems.

It's square, with small glass partitions at the far end boxing in a sleeping area.

Lufthansa/TAP Business Lounge in Lisbon Feb 2007 Lisbon Lufthansa/Tap lounge bar

The Bar is in the far left corner, and it's very good. There are a dozen or so bottles of sprits on the top glass shelf, and three bottles of port next to them. To the right of this there are two fridges, one of which is just rammed with cans of coke, and the other has cans of beer, and three types of white wine, plus Cava (but no Sparkling Wine) on the bottom shelf.

Lufthansa/TAP Business Lounge in Lisbon Feb 2007 Lisbon Lufthansa/Tap lounge

Food is equally snazy, with lots of canapes on trays on the bar top, and some sandwiches, plus lots of bags of nuts and rasins.

There are two computers in the lounge, but they are woefully slow, and trying to get any work done - let alone read your Emails - is very much a challenge. A quick reboot before starting to use them can solve some of the problems.

There is a good newspaper rack, with all the main Lisbon papers, plus some English language ones like the FT. There is also a magazine rack, with piles of mags like GQ and Mens Health (but only in Portugese.

Seoul - ICN - Lufthansa Lounges

Incheon Main Concourse Asiana Business Class lounge March 2009
Incheon Lufthansa Business class lounge

There are two Business Class lounges available at Asiana's hub in Seoul. One is used exclusively for Asiana flights, in the main concourse, and the other one is in Concourse A, and used for all Lufthansa flights, but operated by Asiana. In any event there isn't any real significant difference that I've noticed between the two, except the Concourse A lounge also has hot food at 1530. However, because there is a one way train to the Satelitte, you can't use the Concourse A lounge if you are on an Asiana flight. There is a convenient Map so you can find them.

Full details of both the Seoul Incheon Lufthansa lounges are contained in the Asiana pages, under the ICN Lounge section.

Incheon Main Concourse Asiana First Class lounge

By gate 42 Open 0500-2100
Access to First class Lufthansa passengers, and Senator card holders.

This lounge is on the left hand side of the lounge pair. The significant difference in the First lounge is the food. The drinks section are impressive, with spirits including Johnny Walker Blue. There are two more magazine racks in the small private sitting areas.

Incheon Main Concourse Business Class lounge

By gate 42 Open 0500-2100
Access to First and Business class Lufthansa passengers, and economy passengers with a Star Alliance Gold card.

This lounge is much larger than the Business side, and covers a big chunk of both sides of the upstairs area above the shops. The large bookshelves along the wall give the feeling of being in a modern hotel, although there are again just the usual rack of the same four or five books. The Bar was fully equipped with a large range of spirits. In front of the bar area is the food. There is salad 24 hours a day, in large tubs in the fridge.

Closed and abandoned Lufthansa lounges

These lounges are now closed, and the information about them is retained just for historical reference.

Lufthansa London LHR Lounges

London LHR business lounge Dec 2004 London Business lounge
LHR Terminal 2 near gate 3 Open 0515-2100
NEWS: Gold Star Alliance members are now banned from the LHR Senator Lounge. This is the only lounge on the network to make such a change.
Both lounges are up two flights of stairs in LHR Terminal 2, closed to the Alitalia lounge and the link bridge to Terminal 1.

As you go in through the door you'll be greeted by two lounge-dragons, who will direct Gold Card members to the Business lounge. The Business lounge is to the right, and the Senator lounge to the left, however when you are past the desk, on the far side by the window there is a door (unlabeled) which has no latch, and which allows you to go from one side of the lounge to the other.

The two staff members on the reception desk are often much better at organising upgrades for Senator level members, than the checkin or gate. It is always worthwhile asking (more details in hints & tips below).

London LHR business lounge Sept 2003 London Business lounge
Heathrow Business Lounge
Business Class, Frequent Traveller Miles&More members, Silver bmi, and Gold Star Alliance members
This is a totally soulless grey room with grey lino, hard grey chairs, hard modernist art on the walls, and grey looking people. It's like being in a bus station cafe, but there is a good view of the gates, and the Terminal 2 apron.

Newspapers are on the rack to the right as you go in, and are a pretty modest selection, with the Daily Mail, Independent, and FT. There is also the USA today and 4 German newspapers.

London LHR Senator lounge bar Sept 2003 London Business lounge bar

Food is decidedly limited, consisting of bowls of nuts, crisps, slices of lemon cake, and digestive biscuits. These are replenished by someone on the other side of the counter - it can be quite disturbing to see a hand suddenly appear and dump a load of nuts infront of you.

Drink is ok, with just one white, one red and 1 bottle of sparkling. Beer is just Becks, in bottles.

London LHR Senator lounge bar Sept 2003 London Senator lounge bar
Heathrow Senator Lounge
Senator Miles&More members & First Class passengers only
A much better more comfortable lounge than the business lounge, but in a terribly small crowded room. There's the same bad art, but at least there is some carpet, and big squashy armchairs (which, thanks to the overcrowding, are virtually impossible to get) along with some harder buffet style seating by the windows, where there is a good view out of the window onto the apron.
London LHR Senator lounge Sept 2004 London Senator lounge

Often the Lufthansa planes park below the window here, so you can see what you'll be flying on.

There is also a one way door into the business lounge - so it sometimes pays to get food in this side, and then go next door. Newspapers are on the rack in the middle of the lounge, with a decent selection, including the Guardian & FT, plus all the German varieties, and a few magazines, mianly of a US origin, such as "Time" & "Newsweek".

London LHR Senator lounge bar Sept 2003 London Senator lounge wines

There is a TV, with digital terrestrial, however it is often turned off, particularly in the mornings.

Food is better than on the other side, with the usual bowls of nuts, crisps, and pretzels. There are also 3 trays of sandwiches which are actually pretty good, with Cheese, Ham, and Prawn. Occasionally in the afternoon there are cheese wraps which are very good, and highly recommended. If you don't like the sandwiches on offer, as soon as the tray is emptied, a new selection is brought out. There are bowls of olives and gerkins, and packets of wetwipes.

London LHR Senator lounge Sept 2004 London Senator lounge

Drink has better quality wine than the business side, with white being La Bourne & Reisling, while red is Carta Vieja and Cabernet Savignon. There is just sparkling wine. There is plenty of Twinings tea. Beer is Becks, and Bankoff, plus the unusual Jever "Fun" herb beer (which is alcohol free). Alas Lufthansas have stopped stocking Erdinger in bottles (I guess they, and the proper logoed glasses cost to much, and were too tempting a "swipe".

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