ANA has Business and First Class lounges at Tokyo Narita (where it runs the combined Star Alliance lounge), Haneda, and Kansai of which opinions are decidedly mixed.

In London the bmi master Star Alliance lounge in Terminal 1 is used, in Paris there is the ADP VIP lounge in Satellite 3, in Frankfurt the Lufthansa Senator / business Lounge in Level 3 is used, Bangkok has the huge new ANA lounge, New York JFK uses the British Airways Terraces Lounge Chicago has the United Red Carpet Club, LA has a combined Star Alliance lounge (near gate 3F) SanFrancisco has the vast United lounge (by gate G92), while Hong Kong departs from the Star Alliance world by using the Air France lounge (although there are plenty of others, including the United, Singapore and ANA lounges if you fancy a change). In Washington ANA use the Lufthansa lounge, while Singapore business and first now use the SilverKris lounge, while Gold Star Alliance members go to the SATS lounge.

All Nippon Airways Business Class lounge Satelite 5 at Tokyo Narita

Tokyo Narita ANA Business & First Class Lounges

There are actually two sets of lounges that look identical, one is in Satellite 4 (around gate 40) and the other in Satellite 5 around gate 56. The two are quite different, with the Satellite 5 one being much nicer with more space. Be warned they are quite a hike apart, so you can't run between them. You may be best to print out a map before you depart.

Tokyo Narita - NRT - Satelite 5 - ANA lounge (Star Alliance themed lounge)

Terminal 1, Satellite 5, above gate 56. Open 0700-2130
Access for First & Business Class, ANA Mileage Club Diamond and Platinum, and Gold Star Alliance

Tokyo beer pouring machine

To get to the lounge take the lift or escalator in the middle of the airport terminal satellite, where there is the long marble reception desk. First is on the right, business class is on left. The lounge is bright, modern and very large, with over 600 seats. It was opened in 2006 as the joint Star Alliance lounge (other airlines closed their lounges to move in together) and as such, can get very busy when the flight to Europe or the US all depart at similar times. There is a very good view of the apron and the active runways.

Business Class lounge Sake bar in All Nippon Airways Tokyo Narita lounge Satelite 5

Once in the lounge there is a large main food bar, then lots of seats, over looking the runway. Left as you come in is a newspaper stand (with just the Herald Tribune and USA today and FT, no English papers). carry on down and there is another bar at the far end with 4 beer pouring machines. There is Poccari Sweat in fridge and Budweiser beer. At the far end, if you go left again, is the hidden delight... the Sake bar. Here there are a dozen bottles of sake you can dry at anytime, complete with tasting notes: just take a glass, and return it to the bar when you have finished. There are even chairs at the bar (of the BA design) if you don't want to move.

There is a large business centre at the far end too, with work pods with 18 fast computers. To get the computer running you need to give it a name, address and Email, however these are not verified. There is also free wifi throughout the lounge, and even a strange mobile phone booth so you don't annoy other people.

All Nippon Airways Business Class lounge at Tokyo Narita, the bar

However there are just two landline phone boxes half way down the main arm of the lounge. Showers are on the left here: the usual Japanese ones with all the electronic gadgets.

All Nippon Airways Business Class lounge at Tokyo Narita, the food bar

Food isn't great. There are very small sandwiches in clingfilm (four different types), udon noodles (they are really refreshing) or suchi (take a pick from the main bar area) plus cheese, crackers, cookies. Or if you go up to the dining room section at the far end of the lounge. Here there are two serving hatches for hot ramen. In the fridge by the Sake bar are yoghurts and cheeses.

This lounge is also used by Lufthansa, SAS and Singapore Airlines. United Airlines have their own lounge complex which is actually larger than ANAs, and is one of the rare cases where United offer better facilities.

ANA Business Class lounge Satelite 4 at Tokyo Narita

Tokyo Narita - NRT - Satellite 4 - ANA Business Class Lounge

Terminal 1, Satellite 4, below gate 40. Open 0600-2130
Access for First & Business Class, ANA Mileage Club Diamond and Platinum, and Gold Star Alliance

The ANA lounge in Satellite 4 is much nastier than the bigger lounge in Satellite 5, although it has pretty much the same facilities. For a start it is much smaller, and it is also stuck in a basement, so there is no natural light. To get to the lounge, decend the escalator in the middle of the Satellite, and pass through the glass doors, then to the right of the desk where your boarding pass is checked.

The lounge is basically one long underground rectangle, where you enter in the middle. To the right is a Noodle bar, and the hot noodles here are pretty good. To the left is a bar area, with some sake (a much poorer version of

ANA Business Class lounge bar at Satelite 4 at Tokyo Narita

the S5 one) and a couple of beer pouring machines. On the counter opposite this there are some food trays, with sandwiches. Then further on are a few computers, and finally a sleeping area at the far end of the lounge.

The lounge really isn't very big, and at peak times it can get packed: really rammed to the gills, particularly in the morning.

All Nippon Airways Business Class lounge at Singapore

Beware that although there are two screens at either end of the lounge with depatures, these are only updated with the scheduled time of departure, and the scheduled boarding time, so you may find that your flight is shown as boarding at exactly 30 minutes before it's scheduled time of departure, only to trek upstairs to the gate to find that it isn't and you've got some time to wait. Equally, ANA occasionally bring forward the boarding times: thankfully in the lounge announcements are made, but it can be very hard to hear them.

Singapore - SIN ANA Business Class Lounge

Terminal 1, by D gate, near pool. Open 1000-1300 and 2030-2355 (to 1200 and 2255 in Northern Winter)
Access for First & Business Class, ANA Mileage Club Diamond and Platinum, and Gold Star Alliance

It may seem strange that ANA has one if it's few foreign lounges at Singapore, where there are plenty of Star Alliance facilities, but this is a historical hangover from before ANA joined the Alliance. As such the lounge is pretty old and tired. For ANA's two flights a day it get packed.

ANA Business Class lounge Singapore

Finding this place is a bit of hassle. Go up through the old Terminal 1 on the right after security, to the D gate area, then up to where the swimming pool is, then along the deserted corridor. At the far end is a door, with ANA on the left, and EVA on the right (but just one desk check). It is tiny and crampt, with no natural light. Is is basically a rectangular box.

All Nippon Airways Business Class lounge at Singapore

There is just one snack bar, with some sandwiches and peanuts. The bar has just two types of beer (Tiger & Carlsberg). There is no champers, and just one bottle of red and one of white.

Other than that there is a TV on wall showing Japan TV, and 2 computers (which are, unlike the lounge, fast, new). There is also free wifi.

London Heathrow - LHR - ANA All Nippon Airlines Business Class lounge

Terminal 1, after security Open 0500-2200
Access for Business Class, ANA All Nippon Airlines Diamond, Diamond Plus, and Platinum, and Gold Star Alliance

London LHR Star Alliance lounge used by ANA Airways

At London Heathrow, ANA All Nippon Airlines use the brand new Joint Star Alliance lounge in Terminal 1. It is after security, and then you walk right through the shops, and right again into the main square: the lounge is hidden in the corner, to the right of WHSmiths.

The lounge is very large, but rather dull. Food is pretty good, with a hot option available for the ANA All Nippon Airlines flight so you can eat in the lounge before getting on board. Food is often curry, with salads and sandwiches also available.

London LHR Star Alliance lounge used by ANA

The bar is rather poor, with bottles of Gin, Vodka, VSOP, Bacardi Rum, and Whisky with Jack Daniels, Famous Grouse, and Jamesons. There is just one type of white, two types of red, and a rose wine. Most of these are pretty cheap and nasty versions. There is a beer pump for Grolsh, and - rare for a lounge - Magners cider in bottles in the fridge, along with bottles of Becks and cans of Guinness.

There are showers in the lounge, and free Wifi, but no computers.

Full details of this lounge are contained in the bmi pages, under the Joint Star Alliance LHR Lounge section.

Note that you might be better off going to the bmi Great British Lounge by gate 5. This has a much better atmosphere, great views of the runways, and a lovely bar called The Local. Again, details of the London Heathrow Great British Lounge are contained in the bmi pages, under the Great British Lounge section.

ANA Airways Frankfurt Lounges

Travelling on ANA in First Class means you can use the new Lufthansa lounge at the airlines hub in Frankfurt. The Senator lounge is the first on the Lufthansa network with a spa. ...read more here

For the regular ANA flights to Frankfurt, ANA Airways use the Lufthansa lounges.

Frankfurt The new Lufthansa Senator Lounge in pier B

At Frankfurt, remote stands are used a lot by ANA, and this involves a sometimes lengthy bus ride once you're off the plane. The lounges can be quite a hike from the gates, and they don't always announce departures, so watch those monitors carefully and give yourself a little extra time to make your boarding.

Full details of both the Frankfurt ANA Airways lounges are contained in the Lufthansa pages, under the Frankfurt Lounge section.

Frankfurt - FRA - ANA Airways First Class lounge (Lufthansa Senator Lounge)

Terminal 1, Pier B (International, non-Schengen) by gate B43, top floor. Open 0530-2230
Access for First Class, Gold Royal Orchid Plus, and Gold Star Alliance
The large new lounge has only just opened, and is a vast improvement on what went before. There are the usual large armchairs, with small tables between (which also have power sockets).Oddly, you can access it either with a First Class ticket, or in Economy as a Gold Royal Orchid Plus, but not on a business class ticket.

Frankfurt The new Lufthansa Senator Lounge in pier B

The bar is great: called the City Lights Bar, you can sit around the bar on high bar stools, looking at the lights behind it. There is a barman to mix cocktails. Service is slow, and a separate bar area has two beer taps, spirits on the glass shelf, beer in the cooler on the worktop, and 3 white and 2 red to the left of this. Food has the usual Lufthansa lounge offerings of cheese and lard, olives, rice, ham and salad. Alas the eating area is dull, with a curved wall with small tables.

There are showers and two spa rooms, offering massages for €50. There are a few computers in the business area, and free wifi, plus luggage lockers and a smoking room.

Full details of the Frankfurt ANA Airways First Class lounge is contained in the Lufthansa pages, under the Frankfurt Lounge section.

Frankfurt - FRA - ANA Airways Business Class lounge (Lufthansa Lounge)

Pier B - International (left and right rotundra) Open 0600-2200
Access for Business Class, Gold Royal Orchid Plus, and Gold Star Alliance
The ANA Airways Business Class lounges in Frankfurt is in the central part of both rotundra in pier B, reached by the spiral staircase right next to the gates.

Frankfurt Business lounge Pier B

There are drinks and nibbles provided, showers, and free Internet. There is also a big sleeping room. Take a circuit of the lounge as you walk in to check out all the facilities - its on a circle, so you can walk all the way round.

The bar has an OK choice is good with excellent coffee, two types of wine, and Sparkling Wine (or rather "Lufthansa Brut").

Full details of the Frankfurt ANA Airways Business Class lounge is contained in the Lufthansa pages, under the Frankfurt Lounge section.

Seoul - ICN - ANA Airways Lounges

Incheon ANA Airways Business class lounge

There are two Business Class lounges available at Asiana's hub in Seoul. One is used exclusively for Asiana flights, in the main concourse, and the other one is in Concourse A, and used for all ANA Airways flights, but operated by Asiana. In any event there isn't any real significant difference that I've noticed between the two, except the Concourse A lounge also has hot food at 1530. However, because there is a one way train to the Satelitte, you can't use the Concourse A lounge if you are on an Asiana flight. There is a convenient Map so you can find them.

Full details of both the Seoul Incheon ANA Airways lounges are contained in the Asiana pages, under the ICN Lounge section.

Incheon Main Concourse Asiana First Class lounge

By gate 42 Open 0500-2100
Access for First Class passengers
This lounge is on the left hand side of the lounge pair. The significant difference in the First lounge is the food. The drinks section are impressive, with spirits including Johnny Walker Blue. There are two more magazine racks in the small private sitting areas.

Incheon Main Concourse Business Class lounge

By gate 42 Open 0500-2100
Access for Business Class, Gold Royal Orchid Plus, and Gold Star Alliance
This lounge is much larger than the Business side, and covers a big chunk of both sides of the upstairs area above the shops. The large bookshelves along the wall give the feeling of being in a modern hotel, although there are again just the usual rack of the same four or five books. The Bar was fully equipped with a large range of spirits. In front of the bar area is the food. There is salad 24 hours a day, in large tubs in the fridge.