British Airways passenger reviews
1 reviews. Average passenger rating : 3/10

Rate your experience on British AirwaysReally bad in Business Class
3/10 | Business Class Shorthaul | June 2017

We flew with 6 of our family to Rome, and, the business class seats are nothing more than in economy. I just could not move in the seats they are so tight. We then learnt from the steward that it's a new configuration that hasn't gone down very well with customers. This once great airline that's gone from the best to the worst in 5 years, and on European routes it's no more than a budget carrier, money is the key driver for BA with customers very last on the list.

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