Describe your flight and write your own reviewVery poor in Premium Economy
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Recommended
3/10 | Premium Economy Longhaul | Boeing 777 | London - Heathrow to Singapore - Changi

Thge premium economy seats look good, with lots of legroom.Alas, made the mistake of ordering vegetarian meals on this flight the food was horrendous.I was served an indistinguishable uniform mass of what appeared to be mashed, overcooked potatoes (and maybe other vegetables, I am not sure) for one meal and an ice cold frittatasandwich which should clearly have been heated up. ...more

Sheila H | United Kingdom | September 2019   +5 votes



Upgraded, and a great flightr
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Recommended
7/10 | Business Class Longhaul | Boeing 777 | London - Gatwick to

Early morning flight from Gatwick which was very busy, but smooth check in for Gatwick to Tampa.Looked on manage my booking, and the aircraft was changed 2 days prior to departure. On the airbridge we were told our World Traveller Plus seats had been upgraded to Club World, a very pleasant surprise. Alas, we were on an 777 which had not been refurbished, but extra space was very good, cabin crew were very efficient and pleasant. ...more

Anthong W | United Kingdom | August 2019   +2 votes



Cheap no frills service
4/10 | Economy Shorthaul | Airbus A320 | London - Heathrow to Zurich

The good point is the brand new A320 jet with a comfortable interior with plenty of leg room for an economy seat. Other than that BA now offers a basic no frills service that is no different to a budget airline. Yet it charges 'full service' prices!

Ivor V | United Kingdom | September 2019   +3 votes



A really comfortable journey from Boston to Singapore
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Recommended
8/10 | Business Class Longhaul | Boeing 777 | to Singapore - Changi

The BA flight was from Boston and then a change of plane from London to Singapore. The flight from Boston to London was in Premium Economy and the crew took great care to make the journey very comfortable. I was not issued a boarding pass from London to Singapore and that was a matter of concern for me and my husband. ...more

Saiad | United States | September 2019   +1 votes



Pros and Cons
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Recommended
8/10 | Economy Domestic

I fly often with British Airways and it really does have its pros and cons. Today, for example, up to Edinburgh, the cabin crew werevery helpful but the airline has lost it's panache. It's become bland and impersonal. A shadow of it's former self and what with 'do your own check in for your luggage labels on cases on in Heathrow. ...more

Tim | Australia | September 2019  



Really rather good
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Recommended
5/10 | Economy Longhaul

The plane is okay. The in-flight entertainment is acceptable: enough films so I got a decent one. The staff were OK. The food in economy class is acceptable, and free bar. Much better than I expected.

Michael | Australia | September 2019  



Had a great flight in economy
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Recommended
8/10 | Economy Longhaul | London - Heathrow to New York - Kennedy (JFK)

I was expecting a rather grim experience on British Airways how wrong I was. The aircraft was a new A380, the legroom was OK, but not exceptional, however the crew were the highlight, very friendly!I was also wowed by the way there was decent, hot food, and with two meals, all free! And free flowing wine not what I'd been led to believe would be the case.

Brian T | United Kingdom | February 2018  



Really bad in Business Class
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Recommended
3/10 | Business Class Shorthaul | Airbus A320 | London - Heathrow to Rome - Fiumicino

We flew with 6 of our family to Rome, and, the business class seats are nothing more than in economy. I just could not move in the seats they are so tight. We then learnt from the steward that it's a new configuration that hasn't gone down very well with customers. This once great airline that's gone from the best to the worst in 5 years, and on European routes it's no more than a budget carrier, money is the key driver for BA with customers very last on the list. ...more

John T | United Kingdom | June 2017