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British Airways: a three star airline
► International Business Class Seat is unusual, half the seats face backwards. Food is good, but smaller quantities Lounges substandard, with few facilities.
► International Economy Class Seat is OK, but not leading the pack. Entertainment one of the better points, good IFE Food & Drinks so-so food: not large quantities. Free bar is good. Aircraft can be busy, and quite old.
► Europen Economy Class Food & Drinks are paid for, no-frills style.
British Airways Review: Really bad in Business Class
Value for Money
We flew with 6 of our family to Rome, and, the business class seats are nothing more than in economy. I just could not move in the seats they are so tight. We then learnt from the steward that it's a new configuration that hasn't gone down very well with customers. This once great airline that's gone from the best to the worst in 5 years, and on European routes it's no more than a budget carrier, money is the key driver for BA with customers very last on the list. We all felt we had paid for a service we never received.